DESERT SAND PROTECT INSTALLATION

Raidlight expands its expertise in desert races by now offering desert gaiter installation.

This process involves sewing a velcro strip onto the shoe to then attach the gaiters. For optimal protection and durability, it is essential to have them sewn on: glue does not withstand the extreme desert conditions, neither the heat nor the abrasion caused by sand. This service is carried out in our workshop in Saint-Pierre-de-Chartreuse by our tailors.

Please plan ahead for your gaiter installation requests. From the day the package is received until the return date, allow between 15 and 25 days.

Click here to download the form.

Note:

- If you are registering for a race like the Marathon des Sables®️, Half Marathon des Sables®️, or Raidlight Desert Trophy, desert gaiters are essential: they prevent sand from entering your shoes.

- Raidlight desert gaiters are compatible with all shoe brands.

- The price of €59 includes the installation of gaiters on both shoes.

How does the gaiter installation work?

Step 1 – Try on the shoes and gaiters

Whether you buy your pair of shoes and gaiters on the Raidlight site or only the gaiters, we ask you to try the products before sending them to us for installation. The modification is irreversible; it is therefore important to be sure of the model that will accompany you in the desert.

Step 2 – Send the shoes

Shipping the shoes is your responsibility and via the carrier of your choice. Shipping address: Raidlight – Gaiter Installation Service, 115 route de Perquelin, 38380 Saint-Pierre-de-Chartreuse, France.

Until the package arrives at our facility, we disclaim all responsibility for any issues during transit.

Please send clean shoes and remove the laces and insoles.

Include the form with your contact details and the necessary information for installation and return in your package.

Click here to download the form.

Step 3 – Package reception

Upon receipt, we check that the shoes are compliant and clean. We reserve the right to refuse installation if the shoes do not meet the general conditions (see below).

Step 4 – Gaiter installation

Our workshop takes care of sewing the velcro strip onto your shoes.

From the date of receipt, allow 15 to 25 days for return shipping.

Step 5 – Return of your shoes and gaiters

We send your shoes back via Colissimo. Return shipping costs are your responsibility and billed at actual cost. All returns are insured up to the value of the package.

Step 6 – Receive your package

You are ready to explore the desert.

General conditions and right of refusal

- Each gaiter installation is irreversible: no reversal or refund possible.

- For shoes with QuickLace laces, please remove the QuickLace before sending (otherwise the lacing blocks access to the sewing machine).

- We refuse installation on certain models (e.g., Sportiva Ultra Raptor) whose reinforcements are difficult to sew through.

- Raidlight reserves the right to refuse installation if the shoes are not suitable (quick lacing, poor condition) or if they are not clean. Please remove laces and insoles. In case of refusal, we will return the package to you and deduct the return shipping costs from the installation refund.