30 day satisfaction or your money back
Helping you excel and challenging you is what motivates and inspires us. At Raidlight, we are so convinced that our trail shoes will meet all your demands that we offer you to try them for 30 days and return them to us if they do not meet your expectations.
Raidlight allows you to test its trail shoes for 30 days. If you are not satisfied with the product, you can return it and get a credit note valid on the website for one year. www.raidlight.com/en The amount of the credit note in case of return will be equivalent to the amount spent for the purchase of the pair of shoes, including any discounts will be deducted.
This trial offer is valid for a maximum of 2 uses per customer over a 12 month period.
We also reserve the right to refuse a return under this guarantee in case of abnormal or excessive wear of the product.
The "Satisfied or your money back" 30 days TEST offer is applicable for any purchase of a pair of RAIDLIGHT trail shoes on the website www.raidlight.com/en (only). Offer valid on current collection and outlet shoes.
The "satisfied or refunded" offer of 30 days begins the day you receive your order of RAIDLIGHT trail shoes. You have then 30 days to try your shoes in real conditions and to make sure that they suit you, and no exception will be made for returns having exceeded this delay.
The 30-day trail shoe test does not allow exchanges. However, exchanges are possible upon delivery under the usual exchange conditions for new items.
For any request of return within the terms of this guarantee, please contact beforehand the customer service of RAIDLIGHT by email to firstname.lastname@example.org by indicating in subject "30 days TEST shoe" as well as your order number.
Please note that in order to benefit from the offer and to receive a credit note, the shoes must be returned cleaned and free of any trace of improper soiling. Products that do not meet these criteria cannot be processed, and the product will be returned at the customer's expense..