30 day satisfaction or your money back

Raidlight allows you to test its trail shoes for 30 days. If you're not satisfied with the product, you can return it for a credit valid on the website. www.raidlight.com for a period of one year. The amount of the credit note in the event of a return will be equivalent to the amount spent on the purchase of the pair of shoes, less any discount..

This trial offer is valid for a maximum of 2 uses per customer over a 12-month period.

We also reserve the right to refuse a return under this warranty in the event of abnormal or excessive wear of the product..

The 30-day “satisfied or return” TRIAL offer applies to the purchase of a pair of RAIDLIGHT shoes, collection and end-of-series shoes, on the site www.raidlight.com (exclusively).

The 30-day trial period (satisfied or return) begins the day you receive your RAIDLIGHT shoes order. You then have 30 days to try on the shoes in real conditions to make sure they fit, and no returns will be accepted after the 30-day period. No exceptions will be made for returns after this period.

The 30-day trail shoe trial does not allow exchanges. However, the exchange is possible upon receipt of the order under the usual conditions for the exchange of new items. Size or model can be exchanged, provided that the product is unused.

For all return requests under this guarantee, please contact RAIDLIGHT's customer service department beforehand by e-mail at contact@raidlight.com, indicating "30-day shoe TEST" and your order number in the subject line. Please note that in order to benefit from this offer and receive a credit note, the shoes must be returned cleaned and free of all traces of improper soiling. Products that do not meet these criteria cannot be processed, and the product will be returned at the customer's expense.