All you need to do is create your Raidlight account to automatically join the Finishers Club. Registration is free and immediate. As soon as you earn your first point, you activate the Trailer status and can start using your points to get vouchers.

You earn points with every purchase. Each euro spent equals one point earned.

You can also gather points by leaving product reviews (one review every 30 days), 25 points for a simple review and 50 points for a review with a photo or video. Points are also given for your birthday (50) and for following Raidlight’s social networks (25 points per platform: Facebook and Instagram). All these actions are automatically credited to your account.

Yes. Points earned expire after six months without any activity related to the points. Any action that changes your balance is considered activity and prevents expiration. This includes earning points (purchase, review, birthday, community actions) or using them to get discounts.

You can check your points balance and your status at any time by logging into your Raidlight account, in the tab dedicated to the loyalty program “Club Finisher.”

If you return a product and your order is refunded, the points earned from that purchase are automatically deducted from your balance.

The Ultra-Trailer tier grants the right to a product made in France. This product changes every year and its maximum value is 20 euros.

Vouchers are available starting from 200 points for a 10 euro voucher and 400 points for a 20 euro voucher (Only one voucher can be used per order). Once the threshold is reached, you can generate your voucher directly from your customer account. The voucher is valid for six months.
Delivery charges cannot be deducted with vouchers. If the order amount is less than the voucher value, unused points are retained.
When the voucher is generated, the corresponding points are deducted from your balance, without affecting your progress in the Finisher, Trailer, or Ultra-Trailer statuses.

All the benefits linked to your status are visible directly in your customer account, in the loyalty program section. Each benefit is valid for one year from the activation of your status. Each free delivery covers the delivery costs, up to a limit of €15 per order.

If you have a question about your account, your loyalty program, or if you notice an error in your points balance, you can contact Raidlight customer service at the following address: contact@raidlight.com

Yes. Raidlight may need to change, adjust, or discontinue its loyalty program in order to simplify it, improve it, or adapt it to new uses.

The benefits and points already earned by customers remain, of course, usable in accordance with the conditions in force at the time they were obtained.

In the event of a significant change to the program, the members concerned will be informed beforehand by email or through their customer area.