From EU: Returns are free for exchange of size, colour or product defect. (Excluding the United Kingdom, Sweden, Finland, Latvia, Lithuania, Balearic Islands, Cyprus, Bulgaria, Bosnia and Andorra).
There is a charge if you want a refund.
Have you placed an order without being logged in? Have your order number ready and click on the button below to return.Return order
Countries outside the EU:for any exchange of size, colour or product defect, returns are at the customer's expense.
For non warranty returns you have 30 days after your order to make your return request and return the products to us.
After this period your account will be credited with the amount to use on the site. You have 2 years from date of purchase for warranty claims.
For non warranty returns. We will only accept returns if the following conditions are met: All items must be returned to us in new condition (unworn, unwashed and unused) with their tags, and in their original packaging. Shoes must be returned including the box without any damage.
Each item is checked manually on receipt. We reserve the right to refuse your return if the above conditions are not met.
Check our FAQ- FREQUENTLY ASKED QUESTIONS
And if you still haven't found what you were looking for, don't hesitate to contact our Customer Service.
*Estimated time from the date of dispatch of the order.
**On presentation of proof of purchase